Community guidelines

These guidelines cover everything you write on MedPros that other learners or instructors can see:

• Course and lecture discussions, including questions and replies.
• Questions sent to instructors and live‑class chat.
• Course reviews and ratings.
• Your profile name and photo.

They sit alongside our Terms & conditions. If the two ever disagree, the Terms win.

• Treat other learners, instructors and staff the way you would in a teaching hospital ward round.
• No insults, harassment, threats, hate speech or discrimination based on gender, religion, ethnicity, disability or anything else.
• Disagree with the idea, not the person. Explain your reasoning and cite a source where you can.
• Do not impersonate another person, instructor or MedPros staff member.

• Keep posts about the course, the lecture or the exam it prepares you for.
• Search the discussion before asking — your question may already be answered.
• No spam, advertising, referral links, chain messages or promotion of other courses, academies or groups.
• Do not post the same message in many places.

Courses, question banks and mock papers are paid for by every learner and created by our instructors.

• Do not paste, photograph, record or share lecture content, quiz questions, answers or mock papers outside MedPros.
• Do not share your account or post login details — your account works on one phone and one web browser at a time.
• Do not ask for, or offer, pirated copies of any MedPros or third‑party material.

• Never post patient names, photos, MR numbers, reports or anything else that could identify a patient. Remove identifiers from any case you discuss.
• Do not post your own or anyone else's phone number, email, CNIC or address.
• Do not share private messages or screenshots of other people without their permission.

• Discussions are for exam preparation, not personal medical advice. Do not ask for, or give, treatment advice for a real patient or yourself.
• Do not post content that is deliberately misleading or dangerous.
• Instructors may correct or mark answers as outdated so that others are not misled.

• Review a course you have actually taken, based on your own experience.
• No fake reviews, paid reviews, review swaps or reviews written to harm a competitor.
• Keep reviews about the course — not personal attacks on an instructor.
• MedPros does not remove a review just because it is negative.

Depending on how serious it is, MedPros may:

• Edit or remove the post or review.
• Warn you by email or in the app.
• Temporarily or permanently stop you from posting.
• Suspend or close your account (see the Terms & conditions), without a refund where the breach involves sharing paid content or account sharing.

Illegal content may be reported to the relevant authorities.

If you see a post that breaks these guidelines, or someone is harassing you:

• Email — [email protected] with a link or screenshot of the post.
• WhatsApp / phone — +92 334 5666677
• We review reports within two business days (Pakistan Standard Time) and keep the reporter's identity private.

We may update these guidelines as the community grows. The effective date on the live page shows the latest update.