Contact
Contact MedPros — we are here to help
Contact MedPros for Pakistan: MDCAT, MBBS, FCPS & quiz access questions, payments, receipts & tech help. Email & WhatsApp—include your exam & city for faster routing.
How we can help
Whether you are enrolling from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, Hyderabad, or a smaller town, the same team supports your MedPros account. To resolve billing or access quickly, please message from the email you used at checkout and include your order or receipt reference if you have it.
We help with: choosing between two FCPS courses, MDCAT product fit, missing quiz access after payment, device approval issues, and basic playback troubleshooting (browser, cache, network).
Reach us directly
Office
OFFICE NO S-12, FATIMA CENTER, 2ND FLOOR, QUEENS ROAD NEAR GANGARAM GATE NO 3, Lahore.
Contact form
We reply by email. Use the address you used at checkout for billing questions.
Optional: City, WhatsApp number, Exam name.
CLOSING LINE
MedPros — supporting Pakistan’s medical students and doctors with clear answers and fast access fixes.
Map
Before you write (saves time)
- Enrollment question — Course exact name + link + your exam attempt month/year.
- Payment — Screenshot or reference number + date + payer phone/email.
- Technical — Device model, Android/iOS/Windows, browser name, whether issue is only on mobile data or Wi‑Fi.
- FCPS / IMM — Part 1 vs Part 2 vs specialty written; city for possible offline coordination if a course lists one.
Response times
Typical reply: within one business day Pakistan time (PKT). Peak seasons (MDCAT crunch, major FCPS attempt months) may extend slightly—one thread per issue helps us merge context.
What we cannot do over email
- We cannot change official exam rules, university marks, or CPSP decisions.
- We cannot guarantee a seat in a closed cohort—enrollment is while supplies last per course page.
- We do not provide personal medical advice; use licensed clinicians for patient decisions.
Exam-focused
Practice built for long MCQ papers, not passive watching.
Live + recorded
Catch up on demand when rotas and wards get busy.
Track progress
Scores and attempts so you see weak topics clearly.
Local support
Pakistan-based channels—start from the Contact page.